Support

How can we help?

We respond as soon as we see your message. We sometimes get busy, but we always reply — typically within minutes.

Usually < 5 min response
Available 24/7
Issues resolved fast

Discord

discord.gg/coinnpc

Fastest way to get help. Open a ticket and we'll respond right away.

Open Discord

Telegram

@CoinNPC

Message us directly on Telegram for quick support.

Open Telegram

Email

support@coinnpc.com

Prefer email? Send us your inquiry and we'll get back to you.

Open Email

Common Topics

What do you need help with?

Order & Delivery

Questions about your order status, delivery time, or what to do if you haven't received it yet.

Warranty & Replacement

If your product stopped working or got revoked, we'll replace it. Contact us with your order details.

Payment Issues

Paid but didn't receive your order? Payment not going through? We'll sort it out quickly.

General Questions

Want to know more about a product before buying? Our team is happy to help you decide.

Before you contact us

  • 1.Have your order details ready (plan, amount, payment method)
  • 2.Check the FAQ pages — they cover most common questions
  • 3.Include your Discord username, Telegram handle, or email used for purchase
  • 4.Describe the issue clearly — this helps us resolve it faster
FAQs available at:Spotify FAQ·Discord FAQ